Terms & Conditions

Please read these Terms & Conditions carefully before using www.hhassociates.co.in or engaging Healthy & Hygiene Associates (HHA) for pest control, hygiene and facility-maintenance services.

Terms Governing Our Website & Services

These Terms & Conditions ("Terms") govern your access to and use of www.hhassociates.co.in (the "Website") and the pest control, facility hygiene, building maintenance, housekeeping and property-care services provided by Healthy & Hygiene Associates ("HHA", "we", "us", "our"). By browsing the Website, requesting a quotation, booking a service or purchasing a product from us, you agree to be bound by these Terms.

Cookies, Disclaimer, Refunds & Shipping

Key policies covering how we use cookies, our website disclaimer, and our cancellation, refund and shipping terms.

🍪 Cookie Policy

We use essential, performance, and analytics cookies (like Google Analytics/Maps) to run and improve our site.

You can disable cookies in your browser settings, but some site features might stop working.

⚠️ Disclaimer

Website content is for general information only — not professional engineering or legal advice.

Service results vary based on site conditions, environment, and customer compliance.

💳 Cancellation & Refunds
  • Cancellations: Contact us in advance to reschedule or cancel.
  • Eligible for Refund: Duplicate payments or if HHA cannot fulfil the service.
  • No Refund: Once service is completed, if you miss your slot without notice, or provide incorrect site details.
  • Timeline: Approved refunds take 7–14 business days via the original payment mode.
📦 Shipping & Delivery (Physical Products)
  • Processing: Orders ship within 1–3 business days of payment.
  • Shipping Charges: Shown clearly before checkout.
  • Damages: Report any transit damage with photo proof within 48 hours of delivery.
  • Address Errors: Customers are responsible for any extra fees resulting from incorrect addresses.